We offer complimentary tickets for personal assistants and support workers. As standard, our wheelchair user positions and ambulant seats come with one free ticket.
For wheelchair bookings where one complimentary seat is required, book online via this website, using the ‘Seated’ seat map view to select a wheelchair space.
If you need to book an accessible seat, you can let us know you require this during the booking process by ticking the box next to ‘A member of my party has accessibility requirements’ while adding tickets to your basket and providing details – we’ll do all we can to accommodate your request. We do not request any evidence for personal assistant ticket bookings.
If however you don’t require a personal assistant or support worker in order to attend, or need assistance with your booking, then please let us know by emailing email@example.com.
For a standard gig there are specific spaces for wheelchair users in our seated area on level 2, but wheelchair users can also use our general admission area on level 1. We also have a number of ambulant accessible seats on Level 2, however the availability of seats that have minimal steps is limited.
For level 1 seated performances there are additional wheelchair user spaces depending on the configuration (see seat map for details).
In standing-only shows, wheelchair users are able to gain early access by prior arrangement, and we will endeavour to find a suitable position in the space for audience members who require this. Please let us know in advance by emailing firstname.lastname@example.org if you would like to arrange this.
In our Studio Theatre, we have a number of wheelchair spaces that are reserved until the performance sells out, at which point they will be released for general sale.
For promenade performances, wheelchair users are free to move through the areas and are asked to make themselves known to the duty manager, before the doors open. The duty manager will arrange priority entry and be able to advise from where it is best to watch the event.