Due to high demand, Carly Rae Jepsen’s performance on the 8 Feb, 2020 will now take place at the O2 Academy Brixton. The event will take place on the same date and your ticket will remain valid. More information can be found on the O2 Academy Brixton showpage or our FAQ page here.

If you selected postal delivery of your ticket
We will post your tickets to you in January

If you selected to collect your ticket from the venue
Due to the change in venue, your tickets will now be posted to the address saved in your Roundhouse account.
Please log in to your account and make sure your address details are correct before 9am on Friday the 17th of January.
If you do not receive your tickets in the post please contact the O2 Academy Brixton to arrange collecting your tickets at the venue using the general questions email below.

This is due to the box office being much smaller at O2 Academy Brixton and large numbers of collection requests could cause delays entering the venue.

Important information about seated tickets
Due to the O2 Academy Brixton seating policy, all seated tickets are now unreserved.
Your ticket will guarantee you access to the seated area but you will not have a specific seat reserved. Please arrive early to avoid disappointment.
All level two standing tickets have been changed to level 1 standing tickets.

Access & Disability bookings
If you made an access booking with us please contact disabledbookings@o2academybrixton.co.uk.
Please note that there are stairs up to the seating area with no lift access. There are handrails up to the seats and breaks along the way.

If this is not practical, there is an access platform which needs to be booked in advance using the email above.

Purchased your tickets from Ticket Master, SEE Tickets or Gigantic?
If you purchased tickets from any of these outlets please contact them directly.
The Roundhouse can only assist customers who purchased from us directly.

Age Restrictions
the O2 Academy Brixton age restrictions are 14+ in the standing and 8+ in the circle (under 14s need to be with an adult)
Please contact the venue for more information.

General questions
If you have any further questions about the rescheduled performance or the O2 Academy Brixton venue, please contact the venue direct on:

Phone: 020 7771 3000 (Open from 11 am-5 pm Monday to Friday)
Email: mail@o2academybrixton.co.uk

Thank you
The Roundhouse