What are your opening hours?

Our foyer and reception services are open for in person bookings and enrolments from: Monday 9.30am-5pm Tuesday 9.30am-9pm Wednesday 9.30am-9pm … Read More

Our foyer and reception services are open for in person bookings and enrolments from:

Monday 9.30am-5pm
Tuesday 9.30am-9pm
Wednesday 9.30am-9pm
Thursday 9.30am-9pm
Friday 9.30am-9pm
Saturday 9.30am-5pm
Sunday 9.30am-5pm

Please remember that on performance days our foyers and ticketing services will remain open later.

Ticket bookings can be made over the phone by calling 0300 6789 222 during the following times:

When there is a ticketed event at the Roundhouse.

Monday – Friday 9am-7.30pm
Saturday – Sunday 2pm-7.30pm

When there is no ticketed event at the Roundhouse.

Monday – Friday 9am-2.30pm
Saturday – Sunday Closed

All opening hours exclude public holidays.

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Where can I find the stage times for a performance?

All the important info. such as stage times, details of support acts and expected end times are always included on the event page at least a day before the event. If stage times are not on the ev… Read More

All the important info. such as stage times, details of support acts and expected end times are always included on the event page at least a day before the event.

If stage times are not on the event page, it means we’re still waiting on the information from the artist. As soon as we know more we’ll upload it on the website.

Please note that stage times can always change without notice. Always plan your trip well in advance and try to arrive in good time before the first artist is due on stage as there may be queue.

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What time will the event end?

If you’re attending one of our music gigs, our end time is usually 11pm. On some occasions this might be extended but we will advertise this in advance on the relevant event page. Stage time… Read More

If you’re attending one of our music gigs, our end time is usually 11pm. On some occasions this might be extended but we will advertise this in advance on the relevant event page.

Stage times or running times for performing arts events will be included on the event page once available.

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Is there parking at the Roundhouse?

We do not have any parking facilities. We do have limited parking for Blue Badge holders (for customers with a disability). Spaces are offered on a first come first served basis and can be reserve… Read More

We do not have any parking facilities.

We do have limited parking for Blue Badge holders (for customers with a disability). Spaces are offered on a first come first served basis and can be reserved by emailing access@roundhouse.org.uk.

We strongly advise against driving to our venue as parking in the local area is restricted and it’ll be hard for you to find a space. If you would like more information on local parking we recommend taking a look at Camden Council’s Parking Search.

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Is there a cloakroom?

Yes, our cloakroom can be found on level 0 in the foyer and can be used to store a variety of items. There is a small charge per item deposited. Please avoid bringing bags and suitcases where … Read More

Yes, our cloakroom can be found on level 0 in the foyer and can be used to store a variety of items.

There is a small charge per item deposited.

Please avoid bringing bags and suitcases where possible as space is very limited due to the nature of the building. We cannot accommodate bags inside the main space. During winter months the cloakroom is often full quickly, so arrive early to put your items in the cloakroom.

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Can I leave my suitcase in your cloakroom?

Please avoid bringing bags and suitcases where possible! Space is very limited and we’re just not able to accommodate all items. During the winter months the cloakroom is often full by 8.30pm. … Read More

Please avoid bringing bags and suitcases where possible! Space is very limited and we’re just not able to accommodate all items.

During the winter months the cloakroom is often full by 8.30pm. If you are travelling with luggage we’d recommend using a left luggage service at the train station instead.

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Can I bring my camera?

Different events have different rules regarding the use of cameras. If there are specific photography restrictions they will be advertised on the event web page and the doors to the venue. For mus… Read More

Different events have different rules regarding the use of cameras. If there are specific photography restrictions they will be advertised on the event web page and the doors to the venue.

For music events, non-professional camera and video equipment is acceptable to use. Cameras with large lenses will not be allowed into the venue.

However, at the request of some artists there may be a no photography rule across the venue which will be advertised on the doors and enforced by our security team. The advertised photography rule will be a condition of entry and failure to comply with the policy may result in offenders being asked to leave the venue.

As a general rule photography at performing arts events is not permitted.

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Is there somewhere I can leave my bicycle?

There are a few bike locking points provided by Camden Council directly outside the venue and some near Chalk Farm station. Because of space constraints we aren’t able to store bikes in our cloakr… Read More

There are a few bike locking points provided by Camden Council directly outside the venue and some near Chalk Farm station. Because of space constraints we aren’t able to store bikes in our cloakroom.

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Are there age limits for events?

Some of our events may have specific age guidance or in the case of music gigs may have specific rules about where people under 16 years of age can be seated. In all cases please take a look at th… Read More

Some of our events may have specific age guidance or in the case of music gigs may have specific rules about where people under 16 years of age can be seated.

In all cases please take a look at the event page. Any age information will be included in the ‘Essential Info’ panel.

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Lost property

If you have left an item at while attending a performance, then please get in touch with details of the dates you attended the venue and a description of the missing item. If the lost item is fou… Read More

If you have left an item at while attending a performance, then please get in touch with details of the dates you attended the venue and a description of the missing item.

If the lost item is found, we will arrange a time with you to collect the item in person. We are not able to post items to customers.

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I’m going to be late, what can I do?

If you’re going to be late then you may not be permitted entry to the event. Please check the event page for more information on restrictions for latecomers. Read More

If you’re going to be late then you may not be permitted entry to the event.

Please check the event page for more information on restrictions for latecomers.

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Can I smoke in the venue?

No chance! In accordance with legislation smoking is not permitted in the Roundhouse, however there will be a dedicated smoking area for each event outside on our terrace. Electronic cigarettes o… Read More

No chance! In accordance with legislation smoking is not permitted in the Roundhouse, however there will be a dedicated smoking area for each event outside on our terrace.

Electronic cigarettes or other similar devices are also not permitted inside the venue.

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Where is the main space?

Our main space is what most audiences recognise as the Roundhouse. The ground floor of the space is located on level 1 with the Circle located on level 2. Both levels can be accessed from stair… Read More

Our main space is what most audiences recognise as the Roundhouse.

The ground floor of the space is located on level 1 with the Circle located on level 2. Both levels can be accessed from staircase in the foyer or from the lift located via a ramp on level 0.

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Where is the Sackler Space?

The Sackler Space is our smaller space located on level 0 of the building. It can be accessed via the ramp to the right of the main staircase and is wheelchair accessible. ​ Read More

The Sackler Space is our smaller space located on level 0 of the building. It can be accessed via the ramp to the right of the main staircase and is wheelchair accessible.

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Where is the Dorfman Hub?

You can find the Dorfman Hub on Level 0 beneath our main space. It was originally used as a deposit for ashes when the Roundhouse was an engine repair shed in the late nineteenth century! The Hub … Read More

You can find the Dorfman Hub on Level 0 beneath our main space. It was originally used as a deposit for ashes when the Roundhouse was an engine repair shed in the late nineteenth century!

The Hub can be accessed from our reception area on the ground floor and is wheelchair accessible.

The Hub is mainly used as part of our creative programme for young people but occasionally is opened to the public for performances and events.

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Is there a dress code?

No, that’s not our style. No matter if you’ve booked on a creative project in our studios or are here to see an opera in our main space, feel free to wear whatever works for you. Read More

No, that’s not our style.

No matter if you’ve booked on a creative project in our studios or are here to see an opera in our main space, feel free to wear whatever works for you.

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If I've booked a seat, can I go into the standing area?

Each area of the auditorium has a fixed capacity and therefore it is not possible to move from one ticket area to another. Read More

Each area of the auditorium has a fixed capacity and therefore it is not possible to move from one ticket area to another.

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What is your Safe Space policy?

We are fully committed to providing a safe, inclusive and welcoming environment for all our visitors and actively champions equal opportunities and diversity. If a member of staff or contractor is… Read More

We are fully committed to providing a safe, inclusive and welcoming environment for all our visitors and actively champions equal opportunities and diversity.

If a member of staff or contractor is believed to be behaving in any way that makes someone feel uncomfortable, the Duty Manager will remove him/her from duty until the matter has been investigated and resolved.

If another audience is believed to be behaving in such a way as to make others feel uncomfortable, the Duty Manager will investigate with the crowd control team and take appropriate action, removing the person concerned from the venue if necessary.

Should you have any questions, then please do get in touch.

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What are the opening hours for Roundhouse Bar & Café?

Roundhouse Bar & Café is open daily from 10.30am. Closing times vary depending on if there is a show or event taking place, and we may occasionally be closed for a private hire. To check open… Read More

Roundhouse Bar & Café is open daily from 10.30am. Closing times vary depending on if there is a show or event taking place, and we may occasionally be closed for a private hire.
To check opening hours for a particular day please call 0207 424 8495.

Show day: Monday – Sunday 10.30am – late
Non-show day: Monday-Sunday 10.30am- 5pm

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Can I book an area in the Roundhouse Bar & Café?

Yes, we can book areas for large groups, subject to availability. Just give one of the team a call on 020 7424 8495 and we’ll be happy to arrange something for you.   Read More

Yes, we can book areas for large groups, subject to availability. Just give one of the team a call on 020 7424 8495 and we’ll be happy to arrange something for you.

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Why do you remove the bottle tops in the venue bars?

There are two reasons we remove the bottle tops and open cans in the venue. Firstly, should someone get a little over excited and throw their sealed bottle or can containing liquid into the crowd o… Read More

There are two reasons we remove the bottle tops and open cans in the venue. Firstly, should someone get a little over excited and throw their sealed bottle or can containing liquid into the crowd or onto the stage it could hit someone and cause an injury. By taking the top off or opening the can there is less chance of someone being injured, even if it does mean that the liquid would spill out if thrown. Secondly, a bottle without its lid or open can is less of a trip hazard, as these will just crush on the floor. For the same reasons, we serve anything which must be in a cup in a crushable disposable cup.

Sorry if this is an inconvenience but we try to prevent accidents as much as possible. Unfortunately, we’re not able to make exceptions and in the interests of fairness it is one rule for all our visitors.

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Where is the Roundhouse?

You can find us in North London at… Roundhouse Chalk Farm Road London NW1 8EH …and here’s a handy map so you can plan your journey… Please be aware that occasionally… Read More

You can find us in North London at…

Roundhouse
Chalk Farm Road
London
NW1 8EH

…and here’s a handy map so you can plan your journey…

Please be aware that occasionally we will sell tickets for events that don’t actually take place in the Roundhouse building. Please do always check the event details and your tickets carefully.

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Directions from Camden Town Underground

We’re around 800 metres from Camden Town Underground Station. To make sure your journey here is smooth, we recommend planning your journey both to and from Camden Town using Transport for… Read More

We’re around 800 metres from Camden Town Underground Station.

To make sure your journey here is smooth, we recommend planning your journey both to and from Camden Town using Transport for London’s useful Journey Planner.

Please be aware that occasionally we will sell tickets for events that do not take place in the Roundhouse building. Please do always check the event details and your tickets carefully.

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Directions from Kentish Town West Overground

Kentish Town West Overground is a short 800 metre walk to the Roundhouse on Chalk Farm Road. To make sure your journey here is smooth, we recommend planning your journey both to and from Camden… Read More

Kentish Town West Overground is a short 800 metre walk to the Roundhouse on Chalk Farm Road.

To make sure your journey here is smooth, we recommend planning your journey both to and from Camden Town using Transport for London’s useful Journey Planner.

Please be aware that occasionally we will sell tickets for events that do not take place in the Roundhouse building. Please do always check the event details and your tickets carefully.

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Directions from Chalk Farm Underground

Chalk Farm Underground Station is a very short distance (150 metres) from the Roundhouse. ​ To make sure your journey here is smooth, we recommend planning your journey both to and from Camden… Read More

Chalk Farm Underground Station is a very short distance (150 metres) from the Roundhouse.

To make sure your journey here is smooth, we recommend planning your journey both to and from Camden Town using Transport for London’s useful Journey Planner.

Although we’re very close to Chalk Farm Underground Station, the station becomes really busy before one of our events, so it might be worth considering an alternative route using Camden Town Station or Kentish Town Overground instead.

Please be aware that occasionally we will sell tickets for events that do not take place in the Roundhouse building. Please do always check the event details and your tickets carefully.

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Travelling by Bus

Loads of buses run to and from Chalk Farm Road including the 24, 27, 31, 46, 168 and 393. Buses to and from Camden include 24, 27, 29, 31, 134, 135, 168, 214, 253, 274 and C2. To make sure yo… Read More

Loads of buses run to and from Chalk Farm Road including the 24, 27, 31, 46, 168 and 393.

Buses to and from Camden include 24, 27, 29, 31, 134, 135, 168, 214, 253, 274 and C2.

To make sure your journey here is smooth, we recommend planning your journey using Transport for London’s useful Journey Planner.

Please be aware that occasionally we will sell tickets for events that do not take place in the Roundhouse building. Please do always check the event details and your tickets carefully.

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Travelling by Coach

As we’re located on Chalk Farm Road in inner London, there are no coach parking facilities nearby. Vehicles aren’t allowed to park on the road, however it might be possible to drop people… Read More

As we’re located on Chalk Farm Road in inner London, there are no coach parking facilities nearby.

Vehicles aren’t allowed to park on the road, however it might be possible to drop people off at the front of the building, depending on the amount of traffic at the time of your arrival.

If you’re arranging for a coach to collect you at the end of the event, please be very considerate to our local residents living nearby and do not allow the driver to wait on the road – the endless rumble of an engine can be pretty annoying! We would ask that coach pick-ups are well organised, quiet and quick so as not to disrupt the traffic in the area.

Please be aware that occasionally we will sell tickets for events that do not take place in the Roundhouse building. Please do always check the event details and your tickets carefully.

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Cycling to the Roundhouse

There are a small number of public cycle racks available outside the venue on Chalk Farm Road. We’re not able to accept bicycles into our cloakroom and cycles are left outside at the owne… Read More

There are a small number of public cycle racks available outside the venue on Chalk Farm Road.

We’re not able to accept bicycles into our cloakroom and cycles are left outside at the owner’s risk.

Please be aware that occasionally we will sell tickets for events that do not take place in the Roundhouse building. Please do always check the event details and your tickets carefully.

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