Where are my tickets?

If you’ve bought tickets directly from our box office and asked for them to be posted, your tickets will be posted to arrive on your doormat approximately one week before the performance date.

If the event is less than three days away, and you haven’t received your tickets please get in touch.. Please check your order confirmation first to confirm your chosen delivery method.

Please be aware that we don’t post out bookings of six or more tickets. You’ll be able to pick them up from the box office from 5pm on the day of the event. You must bring a valid form of photographic ID to collect the tickets.

Some events offer you the choice of printing your own tickets at home. These will be emailed to you shortly after you book online, but may take up to 24 hours to land in your inbox, unless otherwise specified on the event page or in the order confirmation.

We reserve the right to hold any ticket at the box office for collection.

Please note that this only applies to tickets purchased directly from our box office. If you have purchased from another supplier then please enquire with them directly.