What are your booking fees online, over the phone and in-person?

Ticket purchases made online or over the telephone will be charged a per order fee as follows:

Booking Type Per Order Fee
Online £2.20
Telephone £2.95
In-person £0

If the event is presented exclusively by, or in partnership with, external promoters or producers then a per ticket fee will apply:

Booking Type Per Ticket Fee
Standard full price ticket £10.01-£39.99
Online £2.95
Telephone £2.95
In-person £0
Booking Type Per Ticket Fee
Standard full price ticket £40 and over
Online £3.95
Telephone £3.95
In-person £0

Per ticket fees will not be charged when:

  • you’re booking £5 tickets with a Get In Membership for 16 – 25 year olds
  • you have a Headliner, Icon or Legend Roundhouse Membership1
  • the ticket price is less that £10
  • the event is produced exclusively by us

Both per ticket and per transaction fees will not be charged when:

  • you’re booking in-person at the Roundhouse
  • you’re booking a free event
  • you’re booking a creative project for 11-25 year olds

1 Subject to availability and allocation

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