I’m having problems signing into my account

If you can’t remember your log in details then you should follow the forgotten your password link in order to reset your password. Just enter your email address and we’ll forward you a link fro… Read More

If you can’t remember your log in details then you should follow the forgotten your password link in order to reset your password. Just enter your email address and we’ll forward you a link from where you can set a new password.

If you receive an error message it means that your email address is not registered with the Roundhouse. In order to register an account to purchase tickets please register here.

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How can I change my account details?

If you would like to change the details held on your online account then log-in and select from the menu on the right. From this page you will be able to update: Name Email Contact number … Read More

If you would like to change the details held on your online account then log-in and select from the menu on the right.

From this page you will be able to update:

  • Name
  • Email
  • Contact number
  • Contact preferences
  • Addresses
  • Password
  • Notes about your specific access requirements

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How do I unsubscribe from marketing emails?

There are two ways to unsubscribe from marketing emails. The easiest is when you receive an email from us to scroll down to the bottom and press the ‘unsubscribe’ link in the footer. If yo… Read More

There are two ways to unsubscribe from marketing emails.

The easiest is when you receive an email from us to scroll down to the bottom and press the ‘unsubscribe’ link in the footer.

If you have registered for an account online then you can also control your preferences by logging in to your account. From here select update account details and un-tick which emails you would no longer like to receive.

Note that after unsubscribing you will still receive transactional emails e.g. order confirmation emails after making a purchase online.

Please allow up to 24 hours for your email address to be removed from our system.

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