Mobile Tickets

How do I get my mobile ticket?

It’s easy to get your mobile ticket. Just download the TixServe app (available on iOS and Android only), enter the mobile number that is on your Roundhouse account, and your mobile ticket will … Read More

It’s easy to get your mobile ticket.

Just download the TixServe app (available on iOS and Android only), enter the mobile number that is on your Roundhouse account, and your mobile ticket will be there.

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I’ve lost the link to get my ticket.

Don’t worry, you just download the TixServe app (available on iOS and Android only), enter the mobile number that is on your Roundhouse account, and your mobile ticket will be there. Read More

Don’t worry, you just download the TixServe app (available on iOS and Android only), enter the mobile number that is on your Roundhouse account, and your mobile ticket will be there.

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Can I use a mobile ticket if I don’t have a smart phone?

Unfortunately if you don’t have a smartphone you won’t be able to access our mobile tickets. But it’s easy to get your physical tickets, you can pick them up from the box office on the nig… Read More

Unfortunately if you don’t have a smartphone you won’t be able to access our mobile tickets. But it’s easy to get your physical tickets, you can pick them up from the box office on the night of the show, just bring a valid form of photo ID.

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What do I do if my phone runs out of battery?

You can head to the box office with a valid form of photo ID and we’ll issue you with physical tickets. Read More

You can head to the box office with a valid form of photo ID and we’ll issue you with physical tickets.

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Can I share tickets with my friends?

Yes, it’s easy and safe to share your tickets with friends. They just need to download the TixServe app. On your tickets press the Transfer button in the top right, find your friend in the contact… Read More

Yes, it’s easy and safe to share your tickets with friends. They just need to download the TixServe app.
On your tickets press the Transfer button in the top right, find your friend in the contacts, or add their mobile number that’s registered to the app.
Check the box and hit the Transfer button.
It’s that simple.

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I’ve sold my ticket, what should I do?

If you’ve sold your ticket through a legitimate resale platform you will need to supply the buyer with a Letter of Authorisation and they can pick up tickets from our box office on the night of th… Read More

If you’ve sold your ticket through a legitimate resale platform you will need to supply the buyer with a Letter of Authorisation and they can pick up tickets from our box office on the night of the show.

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What are you going to do with my phone number?

Nothing, unless you’ve agreed to phone marketing. We will only use your number to fulfill your tickets and to contact you if there’s an important update about the show. Read More

Nothing, unless you’ve agreed to phone marketing.
We will only use your number to fulfill your tickets and to contact you if there’s an important update about the show.

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