Membership

What is Roundhouse membership?

Membership is for passionate, fanatical, live performance experience seekers looking to get more, whilst also changing the game for the next generation of artists. As a Member you’ll benefit fro… Read More

Membership is for passionate, fanatical, live performance experience seekers looking to get more, whilst also changing the game for the next generation of artists.

As a Member you’ll benefit from more of everything you love about the Roundhouse.

More priority access
More behind the scenes moments
More VIP treatment

Plus, your support will ensure that future headliners, writers, performers and outspoken talent are given a platform.

What are you waiting for? Join today and start getting more with a membership.

Become a Member

Read Less

How do I renew my membership?

You can renew your membership online when you are within two months of your existing membership expiring. Renew your Membership Read More

You can renew your membership online when you are within two months of your existing membership expiring.

Renew your Membership

Read Less

Will I receive a Membership Card?

In line with us moving to a fully digital ticketing system, as a more sustainable way of facilitating entry to our events, we will no longer be issuing membership cards. Instead, you’ll be able to… Read More

In line with us moving to a fully digital ticketing system, as a more sustainable way of facilitating entry to our events, we will no longer be issuing membership cards. Instead, you’ll be able to redeem all your membership benefits via your Roundhouse account and your digital ticket – just log in to our website or show your tickets in our venue to redeem your benefits.

Read Less

How do I upgrade my membership?

If you’d like to upgrade your membership please email the Membership Team on membership@roundhouse.org.uk. You can make an additional donation covering the difference between your existing me… Read More

If you’d like to upgrade your membership please email the Membership Team on membership@roundhouse.org.uk. You can make an additional donation covering the difference between your existing membership level and desired membership level to upgrade for the rest of your membership, or make a donation for the full amount for your desired level of membership to start a new membership afresh. Membership upgrades must be paid in full regardless of how much time is left on the membership.

Read Less

How do I cancel my membership?

To cancel your membership, please email the Membership Team on membership@roundhouse.org.uk. We do not refund membership donations unless in exceptional circumstances. Read More

To cancel your membership, please email the Membership Team on membership@roundhouse.org.uk. We do not refund membership donations unless in exceptional circumstances.

Read Less

Can I share my membership?

Memberships at Intro, Discovery, Performer, Champion and Icon levels are individual memberships and cannot be shared. Legend, Producing and Chairman’s Circle membership benefits can be shared betw… Read More

Memberships at Intro, Discovery, Performer, Champion and Icon levels are individual memberships and cannot be shared. Legend, Producing and Chairman’s Circle membership benefits can be shared between couples

Read Less

Can I buy a membership as a gift for someone else?

Yes, gift memberships can be purchased online. Under data protection regulation we cannot contact the recipient of a gift membership until they have granted us consent to do so, therefore the gift b… Read More

Yes, gift memberships can be purchased online. Under data protection regulation we cannot contact the recipient of a gift membership until they have granted us consent to do so, therefore the gift buyer must inform the recipient about the gift and give the Roundhouse’s contact details to redeem their gift membership.

Read Less

How do I redeem my gift membership?

Gift memberships can be redeemed by contacting membership@roundhouse.org.uk and quoting the code featured on the Gift Membership Certificate. Once the gift membership has been activated, a new membe… Read More

Gift memberships can be redeemed by contacting membership@roundhouse.org.uk and quoting the code featured on the Gift Membership Certificate. Once the gift membership has been activated, a new membership welcome email will be sent out within 10 working days.

Read Less

What membership benefits am I entitled to?

A full list of benefits for each membership level can be found here. Read More

A full list of benefits for each membership level can be found here.

Read Less

What is Members’ Priority and Advanced Priority Booking?

Members’ priority booking is a membership benefit that allows members to purchase tickets for a period of time before the general public can buy tickets. There are a limited number of tickets avai… Read More

Members’ priority booking is a membership benefit that allows members to purchase tickets for a period of time before the general public can buy tickets. There are a limited number of tickets available during any Members’ Priority Booking window, which can be bought on a first come first serve basis. Any priority booking windows offered to members will be for a minimum of one hour.

Advanced Priority Booking is only available for supporters at Discovery, Champion, Icon, Legend, Producing and Chairman’s Circle levels. Advanced priority booking provides access to tickets before priority booking and general sale for a minimum of one hour.

Please note that Members’ Priority Booking is not guaranteed for all Roundhouse shows as we work with external promoters who may refuse to offer priority booking for Roundhouse members.

Read Less

How do I use Members’ Priority Booking?

If you already hold an active membership and the priority booking period for you chosen show is open, then: 1. Log in to your account 2. Visit the event page 3. Click on book tickets and you’ll be… Read More

If you already hold an active membership and the priority booking period for you chosen show is open, then:
1. Log in to your account
2. Visit the event page
3. Click on book tickets and you’ll be able to complete your purchase

If you are struggling to book tickets online, you can email our Membership Team on membership@roundhouse.org.uk, who will do their best to answer your queries in a timely fashion.

Read Less

How does the Members’ Priority Access to Waiting Lists work?

Discovery Members and above can register their interest on the event web page to purchase tickets for sold-out events*. If tickets become available Members will be notified and will have a minimum P… Read More

Discovery Members and above can register their interest on the event web page to purchase tickets for sold-out events*. If tickets become available Members will be notified and will have a minimum Priority Booking period of 1 hour.
Once the Priority Booking period has finished, any remaining tickets will go on general sale.

*Subject to availability. Not all shows will operate a waiting list

Read Less

What does Fast Track entry mean?

Fast-track entry entitles Champion, Icon, Legend, Producing Circle, Chairman’s Circle and Corporate members to skip the queue outside the building enter the Roundhouse Foyer area, after the advert… Read More

Fast-track entry entitles Champion, Icon, Legend, Producing Circle, Chairman’s Circle and Corporate members to skip the queue outside the building enter the Roundhouse Foyer area, after the advertised door times. Once inside the building, there may be subsequent queues that cannot be skipped. This benefit does not entitle any member to enter performance spaces ahead of others once inside the building and all individuals need to go through security checks upon entry.

Members must show their digital tickets or Roundhouse account to staff or security at the venue in order to use this benefit.

Read Less

What is the Members’ Bar and how can I gain access to it?

The Members’ Bar is a hosted, private stage-side bar in the main space with tables, chairs and sofas. The Bar overlooks the stage and has a premium drinks offer which is not available elsewhere in… Read More

The Members’ Bar is a hosted, private stage-side bar in the main space with tables, chairs and sofas. The Bar overlooks the stage and has a premium drinks offer which is not available elsewhere in the venue. The Bar also has a free express cloakroom, which is managed by a host during the event.

Access to the Bar available for use exclusively to Champion, Icon, Legend, Producing Circle, Chairman’s Circle and Corporate members. The Bar is open for most music gigs in our Main Space and will open from the advertised door time for the event.

In line with us moving to a fully digital ticketing system, as a more sustainable way of facilitating entry to our events, we will no longer be issuing membership cards. Instead, to gain entry to the Members’ Bar all you’ll need to do is show your digital tickets or log in to your Roundhouse account on our website and show these details to our staff.

Read Less

What is the Members’ Bar etiquette?

When using the Members’ Bar, we ask that all individuals adhere to the Members’ Bar Policy. We request that individuals in the Members’ Bar avoid talking during performances to not distract … Read More

When using the Members’ Bar, we ask that all individuals adhere to the Members’ Bar Policy.

We request that individuals in the Members’ Bar avoid talking during performances to not distract those around you from the show. Singing and dancing is encouraged!

Read Less

When is the Members’ Bar not accessible?

The Bar will not be open during performing arts shows or fully-seated music gigs due to the aesthetics of the show. On rare occasions, an artist may also choose to drape the bar to enhance the aesth… Read More

The Bar will not be open during performing arts shows or fully-seated music gigs due to the aesthetics of the show. On rare occasions, an artist may also choose to drape the bar to enhance the aesthetics of their show.

Should the Bar reach its Health & Safety capacity, entry will be granted on a one-in, one-out basis. In this instance, the free express cloakroom can still be used. This is most likely to happen before the headline act is onstage, which is generally when the Bar is busiest.

In the rare instance where the Members’ Bar is going to be significantly over-capacity, the Development Team may choose to restrict access to higher levels of membership for health and safety reasons. In this instance, the Development Team will communicate with as much notice as is reasonably possible.

Read Less

Can I bring other people into the Members’ Bar?

The number of guests permitted in the Members’ Bar is limited as follows: Champion member plus one guest Icon member plus up to three guests Legend / Producing Circle / Chairman’s Circle membe… Read More

The number of guests permitted in the Members’ Bar is limited as follows:

Champion member plus one guest
Icon member plus up to three guests
Legend / Producing Circle / Chairman’s Circle member plus up to five guests
Corporate member – any individual with a valid ticket who works for an organisation with a Corporate membership.

Additional guests in the stage-side Members’ Bar will not be permitted unless previous written confirmation is provided by the Development Team.

Read Less

Can I book a space in the Members’ Bar?

Spaces in the Members’ Bar cannot be booked or reserved and are available on a first come, first served basis. There are no wheelchair viewpoints in the Bar and ticket-holders should not rely on g… Read More

Spaces in the Members’ Bar cannot be booked or reserved and are available on a first come, first served basis. There are no wheelchair viewpoints in the Bar and ticket-holders should not rely on gaining a seat in the Bar to fulfil access requirements. If you or your guests require accessible seating, please email visitorservices@roundhouse.org.uk with as much notice as possible.

Read Less

Not found the information you were looking for?

Please email the membership team on membership@roundhouse.org.uk. Please note this inbox if monitored between 10am-5pm, Monday to Friday excluding bank holidays. Read More

Please email the membership team on membership@roundhouse.org.uk. Please note this inbox if monitored between 10am-5pm, Monday to Friday excluding bank holidays.

Read Less